acsi

ACSI study ranks quick-service, full-service restaurants

The stability at the industry level belies a more demanding consumer environment, as the U.S. restaurant industry faced headwinds in...

17 hours ago 6 minute read

ACSI data show shoppers reward retailers that deliver value and smooth experiences

The American Customer Satisfaction Index Retail and Consumer Shipping Study 2026 shows gains by Trader Joe's, Save A Lot, and...

5 months ago 6 minute read

ACSI releases restaurant customer satisfaction rankings

Amid rising food prices and shifting consumer preferences, the restaurant industry is facing a dilemma of “super size” proportions.

12 months ago 8 minute read

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