Claims, Collections & Dispute Resolution Archives - Blue Book

Claims, Collections & Dispute Resolution

– a bimonthly feature –

Blueprints Icons-06
Summer Spike: Blue Book members collect a cool million in June!
20 Jul 2026 1 minute read

Summer Spike: Blue Book members collect a cool million in June!

Need help recovering past-due invoices? Blue Book has the tools and assistance you need to collect these receivables.

By Doug Nelson
Dock to Dock: A ‘pass-through’ mindset has consequences for freight brokers
15 Jun 2026 4 minute read

Dock to Dock: A ‘pass-through’ mindset has consequences for freight brokers

Are the salvage returns from your customer supported? Veteran brokers avoid a “pass-through” mindset.

By Doug Nelson
Perishable Cargo Claims: Short & Sweet!
25 May 2026 5 minute read

Perishable Cargo Claims: Short & Sweet!

Find answers to Blue Book's FAQs about broker responsibility, “good arrival,” and conflicting temperature readings.

By Doug Nelson
Produce Pointers: Interpreting Inspection Certificates
13 Apr 2026 3 minute read

Produce Pointers: Interpreting Inspection Certificates

Do you know how to interpret a USDA inspection certificate? Remembering to consider the “Four Ts” can help.

By Doug Nelson
Perishable Cargo Claims Quiz: Assessing transit temperatures
23 Mar 2026 9 minute read

Perishable Cargo Claims Quiz: Assessing transit temperatures

Are you a claims pro? Have you seen a few temperature problems in your day? Test yourself with our True/False quiz!

By Doug Nelson
Dock to Dock: Are these temperature readings normal?
16 Feb 2026 3 minute read

Dock to Dock: Are these temperature readings normal?

When strawberries arrive at destination with condition defects, are the trailer's temperature settings to blame?

By Doug Nelson

Hear from our customers

Cooke Trucking Co., Inc.

How Cooke Trucking Finds Relief Through Blue Book’s Expert Collection Services

Blue Book’s collection service was instrumental in helping us recover funds from a customer who had been avoiding payment. Their team handled the process with professionalism, persistence, and expertise, ensuring that we were able to collect what was owed to us. We truly believe that without their assistance, we would not have received payment.

- Noma Brueckner, Accounting at Cooke Trucking

Delivering,Or,Supply,Concept,Image.,Trucks,Loading,At,Facility.
RPE, LLC.

Trading Disputes Made Easy with Blue Book

Blue Book helps us resolve trading and transportation disputes in a professional industry-knowledgeable manner.

Chuck Curl, Director at RPE, LLC.

Subscribe to our newsletter