Get the scoop on portables vs. downloads, who bears responsibility for condition defects, and inspection certificates vs. pictures.
Claims, Collections & Dispute Resolution
– a bimonthly feature –
Dock to Dock: Shifting in transit
Who bears responsibility for a cargo claim blamed on shifting in transit?
By Doug Nelson
Cargo Claim Checklist: Getting your documentation in order
When it comes to cargo claims, documentation is often the key to success. Here's a rundown of what you need.
By Doug Nelson
Produce Pointers: Price adjustment vs. bad reputation?
A seller's reputation will not help prove whether a price adjustment was or was not made.
By Doug Nelson
Perishable Cargo Claims: Frequently Asked Questions
From field to destination, much can happen with a load of fresh fruits and vegetables, we discuss three scenarios.
By Doug Nelson
Produce Pointers: Shady set-off on an old claim
When is a set-off permissible and what constitutes good faith or a lack thereof?
By Doug Nelson
Hear from our customers
How Cooke Trucking Finds Relief Through Blue Book’s Expert Collection Services
Blue Book’s collection service was instrumental in helping us recover funds from a customer who had been avoiding payment. Their team handled the process with professionalism, persistence, and expertise, ensuring that we were able to collect what was owed to us. We truly believe that without their assistance, we would not have received payment.
- Noma Brueckner, Accounting at Cooke Trucking
Trading Disputes Made Easy with Blue Book
Blue Book helps us resolve trading and transportation disputes in a professional industry-knowledgeable manner.
Chuck Curl, Director at RPE, LLC.
