lukbar/Adobe Stock
Use of Blue Book’s collection services is increasing of late, suggesting both the popularity of the offerings and, more importantly, the need for credit-extenders in today’s environment to be vigilant.
The increasing number of collections placed by Blue Book members through May is striking.

Total recovery in terms of dollars, however, appears to be plateauing, reflecting smaller recoveries.
Doug Nelson is vice president of Claims, Collections & Dispute Resolution for Blue Book Services.
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